Privacy Policy

Echo Reconnect respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details
  • Communication Data: SMS, email interactions, and support inquiries
  • Technical Data: IP address, browser type, device information, and cookies

2. How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Send transactional and promotional messages
  • Respond to inquiries and customer support requests
  • Improve our website and user experience
  • Comply with legal and regulatory requirements

3. SMS and A2P Messaging Compliance

By providing your phone number, you consent to receive SMS messages from Echo Reconnect.

  • Message Types: Appointment reminders, service updates, promotional messages
  • Message Frequency: Varies based on user interaction
  • Message and Data Rates: May apply
  • Opt-Out: Reply STOP to unsubscribe at any time
  • Help: Reply HELP for assistance

We only send messages to users who have explicitly opted in.

4. How We Share Your Information

We do not sell or rent your personal data. We may share information with:

  • Service providers (e.g., CRM, SMS platforms)
  • Legal authorities if required by law

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Analyze website traffic
  • Improve user experience
  • Track user behavior for marketing purposes

You can disable cookies through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss.

7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations

8. Your Rights

You may:

  • Request access to your data
  • Request correction or deletion
  • Withdraw consent at any time

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: info@echoreconnect.com